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Privacy policy

1. Who we are

Sweetcasa operates sweetcasa.co and the pay.sweetcasa.co checkout. Contact support@sweetcasa.co.

2. Data we collect

Name, shipping and billing address, email, phone, and order details you provide. Technical data: device, browser, country-level location, pages visited, and referral source including fbclid, ttclid, and UTM parameters used to complete checkout.

3. How we use your data

To fulfil orders, send transactional email, provide support, prevent fraud, and — only if you opt in — send product news. Marketing email always includes unsubscribe.

4. Payments

Card details are processed by PCI-DSS compliant payment providers through Darkstar checkout. Full card numbers never reach this storefront.

5. Sharing

We share data only with processors required to run the store: payments, carriers, email, and analytics. We never sell or rent personal data.

6. Retention

Order records follow tax and accounting law, then are deleted or anonymized. Support conversations are kept 24 months.

7. Security

TLS in transit. Access limited to staff who operate the store.

8. Your rights

Depending on your jurisdiction you may request access, correction, deletion, or portability. Email support@sweetcasa.co. We respond within 30 days.

9. Children

This store is not directed at children under 16.

10. Changes

The latest version on this page always applies.