Return the U Shape Cloud Couch within 30 days of delivery, in any condition, for a full refund of the product price. No restocking fees.
Email support@sweetcasa.co with your order number. We reply within 24 hours with a prepaid return label. Return shipping is on us.
Refunds go to the original payment method within 5 business days of the return arriving at our warehouse.
Want a different color? Mention it in the return request. We ship the replacement when the carrier scans your return.
Send a photo or video. We replace or refund immediately; a return is usually not required.
If nothing posts after 10 business days, check your bank, then email support@sweetcasa.co and we will trace it.
